Payment policy

Your balance is our obligation to you

The amount on the account shows what the company owes the client at this moment. It changes with trades, deposits, payouts, bonuses and cashback, and every change is visible in the operation history.

Deposits

Bank card transfer and cryptocurrency are available. Balances are kept in US dollars; if you pay in another currency, conversion uses the rate at the moment of the request.

We do not set and do not refund fees charged by payment systems and banks. Deposits are confirmed manually, usually within a few hours.

Bonuses

A deposit bonus is credited immediately and can be traded together with the main amount.

Withdrawals

Requests are made in the Finance section. The first payout requires a confirmed email and completed personal details.

We charge no withdrawal fee. Fees of a bank or a payment network, if any, are not set by us.

Payouts go to details belonging to the account holder. We do not pay to third parties.

Normal processing takes up to three business days; identity checks may extend it.

Refused payouts

A request may be refused on suspicion of fraud, if the account holder's data does not match the payment details, or on breach of the terms. Refused amounts return to the trading account.

Withdrawal method

Where possible, money returns by the same method used to fund the account: this is payment discipline, not our whim. If the method is unavailable, support offers an alternative in the account holder's name.

Taxes

The company is not a tax agent and withholds no taxes. Declaring income is the client's duty under the law of their country.

Refunds

Money lost through trading decisions is not refundable. Erroneous credits and debits are corrected on request to support.